Returns & Exchanges
At Magnolia Bakery, we take pride in our handmade treats; if your order does not arrive in perfect condition, please contact us within 24 hours of delivery. Due to the perishable nature of our products, we cannot accept physical returns, but we are committed to providing a resolution through replacements or store credit.
Inspect Your Delivery
Examine your baked goods immediately upon arrival to ensure everything is fresh and the packaging is intact.
Document Issues
Take clear photographs of any damage to the product or packaging, as these are required for our quality assurance review.
Contact Customer Support
Email our team at support@magnoliabakery.com with your order number and photos within 24 hours of receipt.
Resolution Process
Our team will review your claim and issue a replacement shipment or a digital gift card for the value of the affected items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing